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Beauty Sales Representative

1 month ago

London, Greater London, United Kingdom Coty Full time

ROLE SUMMARY

The Brand Ambassador is a key role within Coty, responsible for delivering sales targets and meeting customer service standards. This individual should have a strong sales background and proven experience in beauty, with a high level of make-up artistry and preferred fragrance knowledge.

BENEFITS ON OFFER

  • Day off on your birthday
  • Access to My Coty Shop with fantastic discounts
  • Generous family and wellbeing support policies
  • Private medical scheme
  • Income protection
  • Personal leave policies
  • Pateral leave from 12 weeks-6 months

KEY ATTRIBUTES AND BEHAVIOURS

  • Lives beauty – Deep understanding and passion for the industry and luxury brands
  • Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity
  • Ownership – Accountability as if your name was on the door
  • Relentless and tenacious - always striving for the extra sale
  • Share and re-apply – Willing to learn from others and share success
  • Team player attitude
  • Actively takes charge of self-development and performance growth
  • A proven experience in beauty with a high level of make-up artistry

KEY ACCOUNTABILITIES

Sales and Customer Service

  • Achieve monthly sales targets
  • Maintain company KPIs
  • Deliver Coty's customer service ceremony with every customer
  • Build relationships with customers to influence and sell
  • Consistently upsell
  • Perform Make-Up and niche fragrance consultations to drive sales and brand loyalty

Excellence of Execution

  • Be a brand ambassador, protecting the equity for Coty brands
  • Keep updated on We Live Beauty and mandatory Coty Academy
  • Be fully aware of all company and retailer initiatives relevant to your account
  • Follow all company merchandising guidelines on both permanent and promotional space
  • Accurately complete month end and payroll within set guidelines and time limits, including any required feedback
  • Commercial awareness – Coty business performance, competitor activity and market share
  • Adhere to Company uniform and grooming guidelines
  • Work within the retailer Code of Conduct guidelines and KPIs always

Team working

  • Strong working relationships with the Coty in store team
  • Grow networks with the wider Coty team within your area
  • Maintain excellent communication with the Area Manager
  • Develop and maintain relationships with retailer staff and management

Technical Processes

  • Use of ipad for email, reporting and VM guidelines
  • Control of ipad and Coty passwords
  • Use of Coty systems and online documents