
Healthcare Operations Coordinator
5 days ago
We are seeking a highly skilled and organised Medical Administrator to join our team at ACS Staffing Solutions. As a key member of our operations team, you will be responsible for supporting daily activities and ensuring seamless workflow delivery. This role requires a motivated individual who can work effectively in a fast-paced environment.
Key Responsibilities:
• Efficiently handle incoming calls, respond to customer queries, and forward messages to relevant colleagues.
• Process customer orders accurately and on time, maintaining precise records throughout the process.
• Develop and maintain extensive product knowledge, enabling effective customer engagement and support.
• Foster positive relationships with customers, colleagues, and healthcare professionals alike.
• Resolve complaints efficiently, ensuring customer satisfaction and loyalty.
Requirements:
Excellent communication and organisational skills.
Ability to multitask in a dynamic environment.
Strong attention to detail and commitment to delivering high-quality results.
Good working knowledge of Microsoft Office and database management systems.
At least three years of customer service experience and prior experience working with databases.
Salary Information:
The hourly rate for this position is approximately £12.
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