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Payroll T&A Operations Coordinator

1 month ago


Bristol, Bristol, United Kingdom Kerry Full time

At Kerry, we are seeking a highly skilled and detail-oriented Payroll T&A Operations Coordinator to join our team. This full-time, permanent role is based in the UK or Ireland on a hybrid working model.

The successful candidate will play a key role in supporting our Kerry Business by providing exceptional payroll administration services. As the first point of contact for all T&A related queries raised through AskHR, you will require a positive 'can do' attitude and a commitment to delivering best-in-class HR and payroll services.

This role will ensure the delivery of excellent customer service via continuous excellence methodology and problem-solving. You will also be responsible for supporting the expansion of services to include European payrolls.

Key Responsibilities

  • Work closely with the Team Lead to ensure all Payroll T&A administration is completed accurately and on time, producing all required outputs and delivering excellent customer service within SLA's.
  • Administer payroll (weekly & salaried), completing tasks from start to end, ensuring that all employees are paid correctly and on time.
  • Accurately input and process all relevant data required for payroll, including salaries, step-ups, overtime/shift/call-out payments, bonuses, benefit deductions, voluntary deductions, maternity/paternity allowances, and sickness.
  • Provide day-to-day payroll and administration support in a timely and accurate manner, dealing with all queries raised on AskHR.
  • Assist with payroll audits as required.
  • Maintain employees' information on mySuccess, Clockwise, and Kronos, ensuring it is up-to-date, accurate, and compliant with Kerry standards.
  • Maintain employees' leave balances, ensuring they align with local policies.
  • Manage all leave of absence requests, including maternity, paternity, adoption, parental leave, unpaid leave, and jury service.
  • Monitor and report on KPIs, raising issues for follow-up with the HR Advisor and People Managers where necessary. Complete regular and ad-hoc report requests, including weekly and monthly KPIs.
  • Manage all requests raised to the HR Hub through ServiceNow, ensuring SLA's are met and issues are resolved in a timely manner, escalating when required.
  • Maintain electronic filing, keeping folders streamlined as possible –
  • Support the roll-out of any related payroll initiatives.
  • Proactively support various projects assisting the team's transactional excellence agenda.
  • Provide support and assistance to the Payroll Team, GBS, and HR Business Partners when required.
  • Policies / Procedures / SOP's – review of and updating as and when required.
  • Problem-solving – ability to identify and advise on improvements and efficiencies to be gained.

Qualifications and Skills

  • Previous payroll experience is essential.
  • Experience with using SuccessFactors, Clockwise, and Kronos is desirable.
  • Good working knowledge and experience of Microsoft, specifically Outlook and Excel.
  • Able to demonstrate absolute confidentiality in relation to sensitive information.
  • Excellent written and verbal communication skills.
  • The ability to prioritize and manage own workload in a busy environment.
  • An enthusiastic and effective team player with a proactive 'can-do' attitude and who will be brand-ambassadors of the Kerry Values.
  • High attention to detail with the ability to produce highly accurate work under pressure and tight timeframes.
  • Continuous Excellence / Lean Working skills.

What's in it for me?

  • Opportunity for career development within a global business.
  • Matched pension scheme up to 10%.
  • Access to an employee assistance program and employee benefit platform.
  • 25 days annual leave, plus bank holidays.

Kerry fosters an inclusive culture that inspires food and nourishes life. We value diversity and inclusion in all recruitment processes and do not discriminate based on protected characteristics.