Claims Operations Manager

3 weeks ago


London, Greater London, United Kingdom Alexander Lloyd Full time

Claims Operations Role: Join Alexander Lloyd in our mission to help businesses grow.

We are seeking a Claims Operations Manager to work closely with London market stakeholders and the Claims Director.

Key Responsibilities:

  • Develop and drive Management Information (MI) to aid performance oversight of the claims function.
  • Recommend new strategies and ensure they are embedded into the framework.
  • Use Power BI to implement new MI reporting.
  • Provide operational oversight of the claims team.
  • Manage and lead new initiatives and projects.

The Ideal Candidate:

  • Knowledge of insurance claims operations.
  • MI & Analysis experience.
  • Lloyds market experience.
  • Experience of developing new MI reporting.
  • Coaching and supervisory skills.


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