Brand Ambassador

3 days ago


Manchester, United Kingdom Selfridges Full time

Job Title: Brand Ambassador

About the Role:

We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Selfridges. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and promoting our brand values to our customers.

Key Responsibilities:

  • Provide outstanding customer service and respond to customer inquiries in a timely and professional manner.
  • Develop and maintain a deep understanding of our brand, products, and services to effectively communicate with customers and colleagues.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
  • Stay up-to-date with industry trends and competitor activity to ensure we remain competitive.
  • Contribute to the development of training programs and materials to enhance colleague knowledge and skills.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.

About You:

  • You have a passion for delivering exceptional customer service and a strong understanding of our brand values.
  • You are a team player with excellent communication and interpersonal skills.
  • You are able to work in a fast-paced environment and adapt to changing priorities.
  • You have a strong attention to detail and are able to maintain high standards of quality and presentation.
  • You are able to work flexibly and be available to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The opportunity to work with a leading luxury retailer and contribute to the success of our brand.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].


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