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Customer Service Representative

2 months ago

Worth, United Kingdom Mandeville Full time

Customer Service Advisor / Sales Assistant

**About the Role**

We are seeking a highly skilled Customer Service Advisor / Sales Assistant to join our team at Mandeville. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth within our branch.

**Key Responsibilities**

* Provide outstanding levels of customer service, both face-to-face and over the phone
* Maximise sales growth within the branch through effective sales techniques and product knowledge
* Build strong relationships with customers to drive repeat business and loyalty
* Answer general enquiries, provide product information, and issue quotations as required
* Perform general sales administration tasks

**Requirements**

* Previous customer service experience, preferably in a retail or trade environment
* Exceptional sales and customer relationship building skills
* Strong negotiation and problem-solving abilities
* Ability to identify business opportunities and build long-term relationships with customers
* Strong commercial awareness and excellent communication skills

**What We Offer**

* Annual bonus scheme
* Generous pension scheme
* Variety of additional incentives
* Great career progression opportunities

**About Mandeville**

Mandeville is a national distributor of products for the construction industry, offering a fantastic opportunity for a Customer Service Advisor / Sales Assistant to join our team.