Phone-based Sales and Service Representative

4 weeks ago


Sheffield, Sheffield, United Kingdom Recooty Full time
About the Opportunity:

We are seeking highly skilled and experienced individuals to join our Smart Meter Customer Liaison Team in Sheffield. As a Call Centre Advisor, you will play a vital role in promoting smart meter installations and providing exceptional customer service.

You will need to possess excellent communication skills, be able to think critically, and demonstrate a strong understanding of customer needs. Additionally, you will need to be able to handle rejection positively and maintain determination throughout the day.

Responsibilities:
  • Building relationships with customers through effective communication and negotiation
  • Promoting smart meter installations and highlighting their benefits
  • Resolving customer complaints and issues in a timely and professional manner
Salary and Benefits:
  • A competitive salary of £25,000 per annum
  • Free Sky TV package, onsite parking, and company pension scheme
  • 20 holiday days plus bank holidays per year


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