High Street Operations Manager

3 days ago


Basingstoke, Hampshire, United Kingdom Compass UK & Ireland Careers Full time
Job Description
Compass UK & Ireland Careers is seeking an experienced Coffee Store Supervisor to join our team. As a key member of our operations team, you will be responsible for leading shifts, training staff, and ensuring high standards of quality work at our busy High Street store.

**Key Job Tasks:**
  • Lead shifts, including overseeing opening or closing procedures, and managing staff
  • Provide comprehensive training and support to Baristas to enhance their skills and knowledge
  • Prepare and present a range of food items, including sandwiches, paninis, and toasties, to meet customer expectations
  • Accurately handle cash transactions, manage tills, and maintain effective float control
  • Coordinate consumable orders, food deliveries, and maintain accurate records
  • Ensure store and health safety standards are consistently met
  • Monitor and improve monthly audit scores to achieve 100% standard delivery
  • Provide excellent customer service by staying knowledgeable about products and responding to queries efficiently

Benefits:
* Estimated salary: £25,000 - £30,000 per annum
* Opportunities for career growth and professional development
* Supportive working environment

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