Customer Service Representative

1 week ago


Thetford, Norfolk, United Kingdom Galaxy Personnel Full time
About Galaxy Personnel
Galaxy Personnel is a dynamic and forward-thinking company based in Thetford. We are seeking a highly skilled Customer Service Administrator to join our team on a full-time, permanent basis.

**Key Responsibilities**:
  • Contact qualified customer inquiries and provide exceptional customer service
  • Manage incoming requests and process orders efficiently
  • Create and deliver invoices in a timely manner
  • Qualify incoming inquiries and maintain CRM data
  • Promote price list maintenance and optimize business processes


About the Role:
This role requires a minimum of 2 years of experience in a sales office environment. The ideal candidate will have a solution-oriented mindset with a focus on exceeding customer expectations. Excellent verbal and written communication skills are essential, as well as the ability to work collaboratively as part of a close-knit team. Proficiency in MS Office and SAP Business One (or similar) is also required.

Salary and Benefits:
The salary for this role will be determined based on the ideal candidate's qualifications and experience. As a valued member of our team, you can expect a competitive salary, plus additional benefits including access to training and development opportunities.

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