Front of House Team Member

3 weeks ago


Gillingham, Kent, United Kingdom whitbread Full time

We're currently recruiting for a Customer Service Expert to join our team at Premier Inn in Gillingham. As the friendly face of our hotel, you'll use your passion for customer service to its full potential. You'll be part of the UK's leading hospitality business, Whitbread.

Key Responsibilities:

• Deliver exceptional customer service, ensuring every guest has a warm and welcoming experience

• Work collaboratively with the housekeeping team to ensure rooms are perfect for our guests

• Make every guest feel at home, serving meals and making cocktails with a smile

Benefits:

• Comprehensive training and support to help you succeed in your role

• Whitbread Benefits card, offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

• Pension and saving schemes, including a company pension and save as you earn scheme

• Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more

About Us:

We believe in creating a workplace where everyone feels valued, respected, and supported. We're committed to being an inclusive organisation that welcomes applications from under-represented groups, including women, ethnic minorities, people with disabilities, and those from the LGBTQIA+ community.



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