Quality Assurance Manager

20 hours ago


Walsall, Walsall, United Kingdom Poundland Full time

We are seeking a highly skilled Quality Assurance Manager to join our team at Poundland. In this role, you will be responsible for managing product approval processes, ensuring compliance with regulations, and maintaining a strong focus on customer satisfaction.

About Us

Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,000 dedicated colleagues across the UK and Republic of Ireland. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.

Responsibilities
  • Review and approve product samples, test reports, and gold seals.
  • Conduct fit-for-use testing, user trials, and benchmarking.
  • Ensure compliance with UK/EU legislation and maintain updated knowledge on regulatory changes.
  • Manage customer complaints and queries, including product recalls and corrective actions.
  • Collaborate with suppliers, test houses, and internal stakeholders to ensure continuous product quality.

The successful candidate can expect a salary of around £45,000 per annum, plus benefits such as bonus potential, free on-site parking, and life assurance cover.



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