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Shift Manager

2 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Wingstop Full time
About Wingstop

Wingstop is a fast-growing restaurant brand known for its high-quality chicken wings and customer-centric service.

Job Summary

We are seeking a skilled Shift Manager to join our team at Wingstop. As a Shift Manager, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and ensure a smooth operation of the restaurant during your shift.

Key Responsibilities
  • Lead a team of restaurant staff to deliver exceptional customer service and ensure a smooth operation of the restaurant during your shift.
  • Manage restaurant operations, including inventory management, cash handling, and customer service.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Train and develop restaurant staff to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Monitor and maintain high standards of cleanliness and safety in the restaurant.
  • Collaborate with other restaurant managers to achieve business objectives and improve overall restaurant performance.
Requirements
  • Previous experience in a restaurant management role, preferably in a fast-food or quick-service environment.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional development and training.
  • A comprehensive benefits package, including health insurance and paid time off.
Why Join Wingstop?

At Wingstop, we are committed to creating a positive and inclusive work environment that values diversity and promotes opportunities for growth and development. We believe in treating our employees with respect and dignity, and we are committed to providing a safe and healthy work environment.