Housekeeping Manager

2 months ago


Poplar, Greater London, United Kingdom Canary Riverside Plaza Hotel Full time
Housekeeping Manager Job Description

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Canary Riverside Plaza Hotel in East London. As a key member of our Housekeeping Department, you will be responsible for ensuring the highest standards of cleanliness and maintenance throughout the hotel.

Key Responsibilities:
  • Monitor and maintain the quality of cleanliness and maintenance in all guest suites, rooms, and public areas.
  • Lead and manage a team of Housekeeping staff, providing guidance and support to ensure excellent service delivery.
  • Develop and implement cleaning programs and policies to extend the life of materials and areas.
  • Ensure all maintenance faults are promptly reported and rectified.
  • Train and develop Housekeeping staff in statutory training such as COSHH, Manual Handling, and Fire Safety.
  • Implement and maintain Housekeeping Security procedures in accordance with the Hotel Employee Handbook.
  • Ensure all lost property items are recorded, issued, and safely kept before handing them over to the Security department.
Requirements:
  • Minimum 3 years experience in a 5* Luxury Hotel Property in a proactive Housekeeping Manager position.
  • Exceptional leadership skills with experience of developing and leading a team.
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships with guests, clients, and head of personnel partners.
  • Strong organisational and time-management skills with the ability to prioritise and manage multiple Housekeeping operational projects and deadlines.
  • Flexible and adaptable with the ability to stay calm under pressure.
Benefits:
  • Competitive salary per annum.
  • 28 days holidays (including bank holidays) with additional days given for length of service.
  • Delicious selections of healthy complimentary meals with desserts on duty served in the staff restaurant, The Cube.
  • Uniforms provided and laundered.
  • Excellent training and development opportunities.
  • Food and beverage discounts in our Quadrato Restaurant and Lounge.
  • Employee room rates and excellent room rates for friends and family.
  • Company pension (Ageon) scheme after 3 months service.
  • Refer a friend scheme.
  • Employee of the month awards with excellent staff recognition awards.
  • Annual staff party.

We are looking for a passionate leader with high standards of cleanliness and maintenance, who can inspire and motivate their team to deliver exceptional service. If you have the skills and experience we are looking for, please apply for this exciting opportunity to join our team at Canary Riverside Plaza Hotel.