Gas Service Management Specialist

22 hours ago


Maidstone, Kent, United Kingdom CV-Library Full time

We are seeking a highly motivated and experienced Gas Service Management Specialist to join our client's dynamic team within the Gas industry. In this role, you will be responsible for coordinating and scheduling service appointments, ensuring optimal customer satisfaction and efficient service delivery.

About the Role:

This is a permanent position offering a salary of £35,000 - £40,000 per annum, based in Ashford, Kent. The successful candidate will have excellent communication skills and be able to work effectively with customers and gas engineers.

Responsibilities:
  • Coordinate and schedule service appointments to ensure optimal customer satisfaction and efficient service delivery.
  • Manage a team of 10-12 service coordinators.
  • Proactively resolve any conflicts or issues that may arise during service delivery.

The ideal candidate will have previous experience managing a team and in service scheduling or a similar role. Strong organisational and time management skills, with the ability to prioritise tasks effectively, are essential. Proficiency in using scheduling software and tools is also required.



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