Maintenance Supervisor

4 weeks ago

Reading, Reading, United Kingdom Hilton Hotels Full time
Maintenance Supervisor

Delivering Exceptional Guest Experiences

As a Maintenance Supervisor at Hilton Hotels, you will be responsible for ensuring the smooth operation of our hotel's facilities and equipment. Your primary goal will be to deliver an exceptional guest experience by performing daily maintenance checks, repairing equipment, and coordinating renovation projects.

Key Responsibilities:

  • Responsible for maintenance issues within the hotel
  • Perform daily checks around the hotel
  • Conduct lift emergency release procedures as required
  • Diagnose, maintain, and repair mechanical equipment within the hotel
  • Ensure good relationships are built with internal and external customers
  • Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
  • Develop, implement, and direct all emergency programs
  • Develop, implement and manage energy conservation programs for the property to minimize expenses
  • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
  • Perform special projects and other responsibilities as assigned
  • Responsible for the health and safety of the hotel
  • Ensure monthly safety inspections take place and employees are trained accordingly

Requirements:

  • Advanced knowledge of building management/engineering
  • Positive attitude
  • Good communication skills
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own
  • Previous experience in a management role

What We Offer:

  • Smart uniform provided and laundered
  • Free and healthy meals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Guest Experience Day 1 night stay with breakfast per year (ONLY FOR FRONT OFFICE POSITIONS)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Free Parking
  • Modern and inclusive Team Member's areas

A Maintenance Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.

What will I be doing?

As a Maintenance Supervisor, you are responsible for all maintenance issues within the hotel, daily maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. A Maintenance Supervisor will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Responsible for maintenance issues within the hotel
  • Perform daily checks around the hotel
  • Conduct lift emergency release procedures as required
  • Diagnose, maintain, and repair mechanical equipment within the hotel
  • Ensure good relationships are built with internal and external customers
  • Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
  • Develop, implement, and direct all emergency programs
  • Develop, implement and manage energy conservation programs for the property to minimize expenses
  • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
  • Perform special projects and other responsibilities as assigned
  • Responsible for the health and safety of the hotel
  • Ensure monthly safety inspections take place and employees are trained accordingly

What are we looking for?

A Maintenance Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Advanced knowledge of building management/engineering
  • Positive attitude
  • Good communication skills
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own
  • Previous experience in a management role

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • First Aid
  • Vocational training in engineering or similar field

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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