Technical Communications Specialist
1 week ago
Breedon Group plc is a leading vertically-integrated construction materials company in the UK, Ireland, and the US. We are looking for an experienced Technical Communications Specialist to support our teams in their communication needs.
The RoleThis is a support-focused role, ideal for someone with 2nd Line IT experience. You'll be our go-to person for handling phone systems like MS Teams and VOIP Systems, solving day-to-day issues, and assisting staff with using these tools confidently.
- User Support: Provide assistance and training to staff on our phone systems, ensuring they use these tools effectively.
- System Monitoring: Regularly check our communication systems to ensure they're working efficiently and resolve common issues promptly.
- Liaising with Vendors: Work with external service providers to manage equipment and services, resolving complex problems when needed.
- Security & Compliance: Collaborate with our IT team to ensure our systems remain secure and up to date.
- Documentation: Maintain records of system changes and produce reports to help us improve our communication tools.
We offer a competitive market rate salary of £45,000 per annum, plus benefits including 25 days' holiday, a contributory pension scheme, free on-site parking, and health & wellbeing initiatives.
In return for your expertise, we offer a supportive environment where you can develop your skills, a diverse and inclusive workplace, and opportunities for growth and career development.
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