Sales Associate

3 weeks ago

London, Greater London, United Kingdom Wolf & Badger Full time
About the Role

We are seeking a highly skilled Sales Associate to join our team at Wolf & Badger in London, Soho. As a Sales Associate, you will be the ultimate brand ambassador for Wolf & Badger, increasing brand awareness, driving sales, and handling relationships with customers and brands.

This is a retail role that requires working 5+ days per week, including weekends and public holidays. You will be confident in handling relationships both in-person and via digital channels.

Key Responsibilities
  • Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
  • Develop new and maintain existing relationships with our customers and achieve sales goals
  • Deliver the highest level of customer service
  • Provide styling advice and drive multi-item transactions
  • Engage in visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
  • Work with content and marketing teams to assist with the production of relevant in-store videos, photos and other creative materials for social media
  • Work with brands and events teams to help produce and execute in-store events
  • Support our customer service team with store-related customer inquires
  • Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
  • Contribute to the organisation and maintenance of the store stock room
Requirements
  • Confident and skilled in making sales
  • Well organised with sharp attention to detail
  • Great inter-personal skills
  • Champions small and ethical designers
  • Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us.
  • Excellent verbal and written communication skills
  • Confident using a variety of software and strong with technology
  • Must thrive under pressure and enjoy a challenge
Benefits
  • £25,650 per annum plus a generous personal sales commission
  • 25 day holiday allowance in addition to bank holidays. Any bank holidays worked are added back to into the paid holiday allowance and the store is closed on Christmas Day and New Year's day
  • Paid volunteering leave, pet-ernity leave and heartbreak leave
  • Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
  • Subscription to Yulife health and wellbeing app
  • Opt in health insurance plan
  • Cycle to work scheme
  • Ample paid sick leave to support mental and physical health
  • Staff discount across Wolf & Badger, in store and online
  • Friendly, passionate and talented colleagues
  • Meaningful work We are a B-Corp leading the movement in responsible retail

Wolf & Badger is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.

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