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Vehicle Support Consultant
1 month ago
We are seeking a Vehicle Support Consultant to join our team in Birmingham. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers and ensuring they have the best possible experience.
Key Areas of Responsibility:- To develop strong relationships with customers and understand their needs.
- To provide accurate and timely information to customers regarding their service and repair requirements.
- To work collaboratively with colleagues to deliver a seamless service to customers.
- Proven customer service skills.
- Previous experience in customer service, preferably in an automotive setting.
- Strong communication skills and the ability to explain complex matters in understandable terms.
- A competitive salary of £38,000-£48,000 per annum.
- A comprehensive training programme.
- 25 days of annual leave.
- A company pension scheme.
- A staff discount scheme.
- Sick pay.
- A health and wellbeing programme.
The estimated salary for this role is £41,000 per annum, based on industry standards and location.