Store Manager
2 weeks ago
Job Overview
As a Store Manager at Card Factory, you will be responsible for delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities
- Lead the store team to achieve commercial growth and customer satisfaction targets.
- Develop and implement strategies to improve customer experience and colleague development.
- Coach and train colleagues to harness their strengths and build on development areas.
- Make commercial decisions around stock availability and merchandising.
- Actively seek contact with key stakeholders to gain a wider understanding of the business.
- Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities.
The Ideal Candidate
- You will be passionate about celebrating our customers' life moments.
- Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
- Have experience in leading and developing a team of colleagues.
- Be prepared to work towards KPIs in a fast-paced environment.
About the Company
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to creating a positive and inclusive work environment that supports the well-being of our colleagues.
Benefits
- 25% Card Factory colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support Financial Education Tools Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced Family leave.
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