Business Systems Specialist

3 weeks ago


Eye, United Kingdom Laura Smith Recruitment Limited Full time
Business Systems Specialist

Our client, a leading engineering business based in Suffolk/Norfolk, is seeking a skilled Business Systems Specialist to join their team. The ideal candidate will have experience with ERP systems and a strong understanding of IT in business. Key responsibilities will include supporting the day-to-day functions of the ERP system, applying new and existing business systems and processes to improve efficiencies, and assisting the Business Systems Manager in developing and implementing change to the ERP system. The successful candidate will have a good understanding of IT and be able to problem-solve and provide IT solutions. Operational experience with ERP systems is essential. The role is site-based and requires the ability to work effectively in a team environment.

Key Responsibilities:
Support the day-to-day functions of the ERP system
Apply new and existing business systems and processes to improve efficiencies
Assist the Business Systems Manager in developing and implementing change to the ERP system
Assist the IT Systems Manager in managing and maintaining server-based technologies required to support the ERP system
Support current and future business needs through the development of new reports, KPIs, and dashboards
Have a general understanding of IT in business to assist the support requirement in busy periods
Register all calls to the Help Desk, advising on timescale to deal with the problem and respond appropriately

Requirements:
Qualifications within IT or a computer-based subject (or equivalent experience)
Good communication and customer-focused skills
Ability to problem-solve and provide IT solutions
Operational experience with ERP systems is essential

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