Asset Management and Reporting Lead
2 weeks ago
This exciting opportunity is ideal for an experienced IT professional looking to take their career to the next level. As an IT Service Asset Manager, you'll play a key role in defining and implementing SLAs and OLAs, managing reporting, and driving continual service improvement. You'll work closely with cross-functional teams to deliver exceptional service and drive business growth.
Responsibilities:
- Define and implement SLAs and OLAs
- Manage reporting and service standards
- Lead continual service improvement initiatives
- Maintain secure configuration and accurate information
About You:
- Strong analytical and problem-solving skills
- Able to communicate complex technical concepts effectively
- Proficient in ITIL life cycle elements and related technologies
- Excellent interpersonal and team leadership skills
Requirements:
- Incident, Problem & Change Management (ITIL)
- ITIL Foundation
- ServiceNow
- Jira
- Confluence
- Microsoft
Salary and Benefits:
The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience. As an FDM employee, you'll enjoy a comprehensive benefits package, including career development opportunities, training, and access to our cutting-edge technology platforms.
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