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General Manager
2 months ago
We are seeking a talented General Manager to join our Customer Operations team at Unite Students. As a General Manager, you will be responsible for the execution of national and regional strategies for a cluster of properties, delivering improved operational, safety, sales, and revenue performance, and driving improvements across the end-to-end customer and employee experience.
Key Responsibilities- Identify, understand, and balance short-term and operational demands with the delivery of longer-term and strategic priorities for your cluster of properties.
- Develop novel strategies to deliver against local and organisational priorities.
- Build and lead high-performing, engaged, and motivated teams with a sense of belonging and community.
- Build a customer-focused, safe, secure, and inclusive culture for all.
- Advocate, communicate, and deliver changes in working practices that support local and organisational success.
- Understand and absorb information from a range of different sources, and use it to make effective business decisions.
- Understand root causes, analyse, and solve complex business issues.
- Adapt your style to inspire, engage, and motivate others in varying situations.
- Build effective and collaborative relationships at all organisational levels.
- A market-competitive salary and benefits package.
- A personalised leadership development programme.
- An opportunity to grow your skills in a supportive and collaborative environment.
Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
We are proud to be an employer that embraces individuality, and we are passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.
We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
