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Relief Lodge Manager

2 months ago

Hertfordshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a compassionate Relief Lodge Manager to join our team at Churchill Estates Management Ltd. As a Relief Lodge Manager, you will be responsible for covering the absences of permanent Lodge Managers on an "as and when" basis at Lodges within reasonable travelling distance for you.

You will be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for our Owners. Your role will involve managing the maintenance of the property, providing a first-class service to Owners, and liaising with a range of departments and external contacts.

Key responsibilities include:

  • Managing the day-to-day operations of the Lodge
  • Providing exceptional customer service to Owners
  • Liaising with contractors to maintain the building
  • Facilitating social events and supporting the sales team with customer viewings

We are looking for someone with a passion for delivering excellent customer service, a strong work ethic, and the ability to work independently on their own initiative.

Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.

About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team with ambitious plans for the future. Our Company Values are TORCH: Trust/Openness/Respect/Communication/Honesty.

What We Offer

We offer a competitive pay rate of £11.53 per hour, plus mileage reimbursed. You will also receive subsistence allowance should an overnight stay be required, annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked, and life assurance.

If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.