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Retail Operations Manager

2 months ago

London, Greater London, United Kingdom Tate Full time

We are seeking a Retail Supervisor to work at Tate Modern and Tate Britain. The successful candidate will be responsible for supporting the daily running of retail operations, empowering and motivating the retail teams under the direction of the Retail Leadership Team.

About the Role:
  • The ideal candidate will have experience as a retail supervisor, line management, and motivating teams.
  • Excellent communication and collaboration skills are essential for this role.
  • The successful candidate will be flexible and happy to adapt to changes and help out where needed.

The role involves working weekends, morning and evening shifts, as well as holidays. The successful candidate will be based at one site, but will need to be flexible across London.

Tate Commerce is part of Tate Enterprises Ltd. the trading arm of Tate. We operate retail activity across Tate's four sites, encompassing publishing, product development, image library, and licensing.

We strive to ensure our opportunities are open to all – you can read more about our commitment to Diversity and Inclusion here.

As a member of the Disability Confident Scheme, we interview all disabled applicants who meet the essential criteria for a job vacancy.

Tate Commerce is a wholly owned subsidiary of Tate and covenants all profits to support Tate's work and collection.

Key Responsibilities:
  • Support the daily running of retail operations.
  • Empower and motivate the retail teams.
  • Provide exceptional customer experience.
  • Maintain high retail standards.
What We Offer:
  • Generous discounts in our shops and restaurants.
  • Access to a wide range of training.
  • Long service awards.
  • Employee Assistance Program.
  • Tate Benefits employee discount scheme.
  • Cycle to Work scheme.

Please refer to our Guidance Notes and the Job Description which can be found below and apply online.