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Hospitality Team Member

2 months ago

Hertfordshire, United Kingdom YHA Full time
About YHA

YHA is a unique and inclusive organization that values diversity and promotes a culture of respect and understanding. We are committed to providing exceptional hospitality and creating a welcoming environment for all our guests.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Team Member. As a key member of our team, you will be responsible for providing warm hospitality and great customer service to all our customers, members, and guests.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet and assist guests, respond to their needs, and resolve any issues in a professional and courteous manner.
  • Work on Reception: Manage the front desk, handle guest check-ins and check-outs, and provide information about the hostel and local area.
  • Assist with Food and Beverage Service: Prepare and serve food and drinks, and provide a warm and welcoming experience for our guests.
  • Contribute to a Clean and Comfortable Environment: Assist with cleaning and housekeeping duties to ensure a comfortable and clean environment for all guests.
What We Offer

As a Hospitality Team Member at YHA, you will have the opportunity to work in a unique and inclusive environment, where every individual is celebrated for who they are and what they bring to our team. We offer a competitive hourly rate, exclusive benefits, and opportunities for personal growth and development.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, a positive attitude, and a passion for providing exceptional customer service. You will also need to be able to work effectively in a team environment and be flexible in your approach to work.

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional hospitality, we encourage you to apply for this exciting opportunity. Please submit your CV and a brief application form, and we will be in touch to discuss your application further.