Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at The Landmark Hotel London Ltd. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms and public areas.

Key Responsibilities:

• Clean and maintain all allocated bedrooms to the highest standards, adhering to departmental SOPs and LQA Standards.
• Handle all Lost Property items in accordance with departmental SOPs.
• Personalize the service to our guests by using guest history where possible, in line with our LQA Standards.
• Physically check daily status of all assigned apartments to identify, solve, and minimize any discrepancies.
• Ensure the highest standards of security are stringently adhered to regarding guests' property, colleagues' property, and apartments' property.
• Keep track of pantry inventories and stock updates.

Requirements:

• Ability to work 40 hours per week on a shift rota.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.

About Us:

The Landmark Hotel London Ltd is a leading hospitality company committed to delivering exceptional service and memorable experiences to our guests. We are proud to be a Best Employer for 2021 at the Springboards Excellence Awards and a member of Preferred Hotels & Resorts.