Digital Business Analyst
1 month ago
About the Role
We are seeking a skilled Digital Business Analyst to join our Product team at Primark. As a Digital Business Analyst, you will play a key role in shaping the future of our mobile app and enhancing the customer journey.
Key Responsibilities
- Work closely with Product Owners and cross-functional delivery teams to focus on value-driven delivery that supports innovation, optimization, and maintenance of digital products.
- Be a champion for the Agile way of working, ensuring all standards and processes are followed and changes and improvements to increase the team's productivity are implemented.
- Collaborate with Delivery Managers to identify and remove impediments and obstacles on behalf of your team, and to create and update various status and productivity reporting.
- Develop a strong understanding of existing system and application landscape as a building block for future solutions.
- Conduct interviews, workshops, review documentation, and evaluate business processes to gather requirements and translate them into acceptance criteria for the Product team to work to.
- Support Product Owners to challenge business units on their assumptions to help deliver solutions for their current and future needs.
Requirements
- Minimum 3 years' practical experience in Business Analysis role or business relationship management in a digital environment – mobile app development added advantage.
- Industry or functional expertise validated through experience working in ecommerce.
- An appropriate degree, equivalent qualification, or experience.
- Preferably a certification in Agile Product Ownership, Scaled Agile, Scrum Master, or equivalent.
- Good understanding of API integrations, Mobile platforms (iOS, Android), and familiarity with analytics.
About Us
At Primark, we value our people and want everyone to feel valued. We believe in creating an inclusive and supportive work environment where everyone can thrive. If you're passionate about digital innovation and customer experience, we'd love to hear from you.
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