Senior Vice President of Financial Planning and Analysis

3 weeks ago

Hampshire, United Kingdom Everise Full time
Everise: Elevating Customer Experiences

We are a global experience company that believes in being people-first, celebrating diversity, and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our growing wall of Best Place to Work awards is a testament to our investment in our culture.

Senior Vice President - FP&A Role

The Senior Vice President - FP&A is responsible for driving the company's financial strategy by ensuring robust analysis, documentation, and execution of processes related to revenue forecasting, pricing strategies, and long-term financial planning. The SVP partners with the CFO and business unit leaders to provide high-level financial insights and ensure that pricing proposals and forecasts are competitive and align with the organization's financial goals and strategies.

Key Responsibilities:

  • Thorough understanding of all customer contracts and the impact of the forecasting process.
  • Guide, lead, and oversee the company's revenue forecasting and planning activities, including weekly forecasting, and monthly forecasts and annual plan.
  • Work with operations, client services, and other departments to determine the appropriate assumptions for revenue forecasting related to occupancy, utilization, staffing, headcount, and other variables that would drive accurate and timely forecasting.
  • Analyze and prepare returns on investment calculations on new client agreements.
  • Be responsible for the preparation and analysis of client's contribution margin and work with other departments to determine changes needed to drive profitability.
  • Responsible for driving discipline within the organization for pricing to clients and developing a pricing model that can be easily used by the sales team. Accountable for training sales team on pricing models.
  • Manage, direct, and develop revenue, pricing planning, and analysis staff. Execute performance management staff.
  • Ensure that strategic and tactical analysis such as ROI and capital asset investment decisions are thorough and delivered on a timely basis for decision-making; the impact of client ramp-up changes are appropriately communicated.

Requirements:

  • Dynamic and dependable.
  • Ability to work under high pressure.
  • Highly organized with proven delivery of projects on schedule and budgets.
  • Quick thinker and an effective manager.
  • Excellent interpersonal and communication skills.
  • Strategic mindset.
  • Integrity and drive.
  • Strong knowledge and practical application of financial reporting concepts and preferred business practices.
  • Strong project management skills.

Qualifications:

  • Qualification: MBA, Bachelor's Degree in Accounting, Finance, or Business Administration.
  • Experience: 13-15 years of experience in financial reporting, planning, and analysis within the BPO/Contact Center industry.

We look forward to hearing from you if you've got the skills to succeed and the motivation to make it happen.

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