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Housing Services Coordinator
2 months ago
We are seeking a highly motivated and organized Housing Services Assistant to join our team at Larkfield Housing Association Ltd. As a key member of our staff, you will play a vital role in providing exceptional customer service to our tenants and other customers.
Key Responsibilities- Provide advice and assistance to tenants and other customers on all aspects of housing management and maintenance.
- Maintain the Association's rent accounting and maintenance administrative systems.
- Deal with queries and support processes relating to repairs and maintenance, allocations, rental income, void management, and lettings.
- Experience in a similar role or in a customer-facing position.
- Excellent communication and interpersonal skills.
- Ability to work unsupervised and as part of a team.
- Sound knowledge and awareness of relevant Housing Management Functions.
- Commitment to good customer care, tenant participation, and equal opportunities.
- A competitive salary and benefits package.
- Opportunities for professional development and training.
- A supportive and inclusive work environment.
- The chance to make a real difference in the lives of our tenants and customers.