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Housing Services Coordinator

2 months ago


Greenock, Inverclyde, United Kingdom Larkfield Housing Association Ltd Full time
About the Role

We are seeking a highly motivated and organized Housing Services Assistant to join our team at Larkfield Housing Association Ltd. As a key member of our staff, you will play a vital role in providing exceptional customer service to our tenants and other customers.

Key Responsibilities
  • Provide advice and assistance to tenants and other customers on all aspects of housing management and maintenance.
  • Maintain the Association's rent accounting and maintenance administrative systems.
  • Deal with queries and support processes relating to repairs and maintenance, allocations, rental income, void management, and lettings.
Requirements
  • Experience in a similar role or in a customer-facing position.
  • Excellent communication and interpersonal skills.
  • Ability to work unsupervised and as part of a team.
  • Sound knowledge and awareness of relevant Housing Management Functions.
  • Commitment to good customer care, tenant participation, and equal opportunities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and inclusive work environment.
  • The chance to make a real difference in the lives of our tenants and customers.