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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and empathetic Customer Service Team Member to join our dynamic team at Adecco. As a key member of our client's support team, you will play a vital role in delivering exceptional service to thousands of customers across the UK.
Key Responsibilities:
- Provide clear and friendly telephone support to elderly and vulnerable individuals, making empathetic calls to confirm their safety and offer assistance with repairs.
- Utilize excellent computer skills to input customer data with meticulous attention to detail, ensuring accurate and timely processing.
- Develop strong listening skills to understand and address customer needs, providing reassurance and help when required.
- Follow established priorities, processes, and procedures to ensure customer safety and satisfaction.
What We're Looking For:
- A clear and friendly telephone manner, with the ability to empathize with customers.
- Excellent computer skills, with attention to detail and accuracy.
- Strong listening skills, with the ability to understand and address customer needs.
- Ability to follow priorities, processes, and procedures to ensure customer safety.
Perks of the Job:
- Join a caring and supportive team environment.
- Engage in meaningful work, making a positive impact on customers' lives.
- Opportunity for growth and progression, regardless of shift pattern.
- Short, part-time shifts suitable for parents and students.
- Set shift pattern for easy planning.
- Regular chances to pick up extra shifts without expectations.
- Comprehensive training and development throughout your journey with Adecco.
Working with Adecco:
Adecco is a disability-confident employer, committed to building a supportive environment for all candidates. We strive to run an inclusive and accessible recruitment process, supporting candidates of all backgrounds and abilities to apply.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer.
