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Team Member

2 months ago

Cardiff, Cardiff, United Kingdom Hollywood Bowl Group Full time
About the Role

We are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Hollywood Bowl Group. As a Team Member, you will be at the forefront of delivering exceptional customer experiences, ensuring that our customers have an enjoyable and memorable time at our bowling and entertainment centres.

As a key member of our team, you will be responsible for providing outstanding customer service, working collaboratively with colleagues to ensure seamless delivery of our services, and contributing to the overall success of our centres.

Key Responsibilities
  • Provide exceptional customer service, ensuring that customers have an enjoyable and memorable experience
  • Work collaboratively with colleagues to ensure seamless delivery of our services
  • Contribute to the overall success of our centres, including maintaining a clean and safe environment
  • Develop and maintain a thorough knowledge of our products and services
  • Participate in ongoing training and development to enhance skills and knowledge
What We Offer

As a Team Member at Hollywood Bowl Group, you will enjoy a range of benefits, including:

  • A competitive hourly rate
  • Opportunities for career progression and professional development
  • A fun and fast-paced work environment
  • Free game vouchers and discounts on food and drink
  • Access to our Employee Assistant Programme and dedicated Mental Health First Aiders
Requirements

To be successful in this role, you will need to possess:

  • Excellent communication and interpersonal skills
  • A high level of energy and enthusiasm
  • A friendly and supportive attitude
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills
About Us

Hollywood Bowl Group is a leading provider of bowling and entertainment centres, with a passion for bringing families and friends together for affordable fun and healthy competition. We are committed to creating a working environment that promotes equal opportunities and values diversity and inclusion.