Housing Officer

1 month ago


Wiltshire, United Kingdom Manpower UK Ltd Full time
Housing Officer Job Description

As a Housing Officer with Manpower UK Ltd, you will play a vital role in providing support and management to Service Users (SUs). This position involves working from home with daily travel, managing a caseload, and ensuring key performance objectives are met.

Key Responsibilities:
  • Supporting the Service User (SU):
    • Manage a caseload of around Service Users.
    • Conduct monthly visits, addressing incidents, SU issues, and absconders.
    • Ensure timely relocation or transport of SU's as required.
    • Maintain health and safety standards for SUs.
    • Conduct regular welfare checks.
  • Managing a Property Portfolio:
    • Oversee property maintenance, conducting monthly inspections.
    • Ensure inventory procedures are followed for property items.
    • Make recommendations for relocations and termination of properties.
    • Prepare properties for re-occupation after SU's move on.
    • Ensure compliance with Health and Safety guidelines.
  • Connect and Collaborate:
    • Work closely with the team, attending meetings as required.
    • Provide on-the-job training and support to team members.
    • Collaborate with local support agencies and stakeholders.
Requirements:
  • Previous experience as a Housing Officer.
  • Full UK Driving License and own vehicle.
  • 24-hour availability during emergencies.


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