Network Operations Coordinator
1 month ago
C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.
Key Responsibilities:- Customer Service - Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
- Store Opening and Closing - Responsible for opening and closing of the Store
- Alarm Response - Attend call outs if the store alarm is activated during non-trading hours
- Team Support - Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
- Cash Handling - Cash up and balance tills in line with company cash procedures
- Brand Representation - Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
- Store Merchandising - Merchandise store according to store standards and company planograms
- Sales Promotion - Actively sell and promote offers to customers
- Transaction Processing - Process all sales transactions accurately and in line with Company procedures
- Security Measures - Adhere to all Company security measures to protect colleagues and stock
- System Utilisation - Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
- Deputy Store Manager - Deputise and provide cover for the Store Manager in their absence
- Procedures and Training - Follow all current Company procedures in line with current legal requirements and complete all relevant training requirements to fulfil the role
- Cleanliness - Maintain a high standard of cleanliness in the store at all times
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