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Duty Manager Lead
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Duty Manager Lead
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of hospitality professionals to deliver exceptional customer...
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Duty Manager Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of hospitality professionals to deliver exceptional customer...
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Duty Manager Lead
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of hospitality professionals to deliver exceptional customer...
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Duty Manager Lead
1 month ago
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Duty Manager Lead
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that...
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Duty Manager Lead
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that...
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Duty Manager Lead
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full timeRole OverviewThe Duty Manager at SSP Group is a key role that requires a motivated leader with a passion for fostering success. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming...
Duty Manager
2 months ago
We are seeking a skilled Duty Manager to enhance our vibrant cocktail bar and eatery in Newcastle Upon Tyne. The ideal candidate will have a background in the hospitality industry and a strong commitment to providing exceptional customer service.
Key Responsibilities- Leadership and Training: Act as a positive leader and role model, training and motivating our large team to deliver high standards and exceptional guest experiences.
- Business Management: Confidently work alongside the General Manager and Assistant General Manager to manage shifts and team members to help maximize sales and meet personal KPI targets.
- Financial Oversight: Work with the General Manager and Assistant General Manager to maintain labour efficiency, manage stock control, and conduct performance reviews of team members.
- Guest Relations: Manage guest feedback and relations, ensuring a positive experience for all visitors.
- Promotional Activities: Implement and drive promotional activities to boost venue visibility and attract more guests.
- Knowledge of cash management and experience with Zonal operational systems.
- Bar experience with a passion for cocktail development.
- Experience leading small teams.
- Competitive pay: £11.80ph.
- 45 hours pw.
- Additional pay: Tips.
- Benefits: Discounted or free food, Employee discount company wide.
- Hospitality: 2 years (preferred).
- Customer Service: 2 years (preferred).
- Bartending: 2 years (preferred).
In person.