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Duty Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Danieli Leisure Group Full time
Lead Our Team as a Duty Manager

We are seeking a skilled Duty Manager to enhance our vibrant cocktail bar and eatery in Newcastle Upon Tyne. The ideal candidate will have a background in the hospitality industry and a strong commitment to providing exceptional customer service.

Key Responsibilities
  • Leadership and Training: Act as a positive leader and role model, training and motivating our large team to deliver high standards and exceptional guest experiences.
  • Business Management: Confidently work alongside the General Manager and Assistant General Manager to manage shifts and team members to help maximize sales and meet personal KPI targets.
  • Financial Oversight: Work with the General Manager and Assistant General Manager to maintain labour efficiency, manage stock control, and conduct performance reviews of team members.
  • Guest Relations: Manage guest feedback and relations, ensuring a positive experience for all visitors.
  • Promotional Activities: Implement and drive promotional activities to boost venue visibility and attract more guests.
Desirable Skills
  • Knowledge of cash management and experience with Zonal operational systems.
  • Bar experience with a passion for cocktail development.
  • Experience leading small teams.
What We Offer
  • Competitive pay: £11.80ph.
  • 45 hours pw.
  • Additional pay: Tips.
  • Benefits: Discounted or free food, Employee discount company wide.
Requirements
  • Hospitality: 2 years (preferred).
  • Customer Service: 2 years (preferred).
  • Bartending: 2 years (preferred).
Work Location

In person.