Operations Team Lead

1 day ago


Great Yarmouth, Norfolk, United Kingdom Voyage Care Ltd Full time
Job Summary

Voyage Care Ltd is seeking a highly skilled Field Support Supervisor to join our team, providing exceptional support services to our clients. This role offers an exciting opportunity to work with a passionate and dedicated team, leading and developing a team of field support staff.

The successful candidate will have excellent communication and leadership skills, as well as the ability to work independently and as part of a team. They will be responsible for leading and managing a team of field support staff, providing guidance and direction to ensure effective delivery of services.

Key Responsibilities:

  • To lead and manage a team of field support staff, ensuring effective delivery of services and maintaining high standards of quality and safety.
  • To develop and implement processes and procedures to improve efficiency and effectiveness of services, working closely with the operations team.
  • To identify and address any issues or concerns raised by clients or colleagues, working to resolve these in a timely and professional manner.
  • To maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements:

  • Degree in a relevant field (e.g., social care, business administration)
  • Experience in a supervisory or management role, preferably in a healthcare or social care setting
  • Excellent communication and interpersonal skills
  • Able to work effectively under pressure, prioritizing tasks and managing multiple responsibilities

What We Offer:

  • A competitive salary of £15.28 per hour
  • Funded Blue Light Card, 24/7/365 doctor line, access to cash plans, and enhanced retirement leave
  • Ongoing training and development opportunities to enhance your skills and knowledge


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