Site Operations Manager
6 days ago
Lampton 360 Limited is a dynamic organization committed to delivering exceptional customer experiences in our leisure centers. We strive to create inclusive and safe environments where individuals of all ages, abilities, and backgrounds can thrive.
Job Title: Site Operations Manager - IsleworthSalary & Benefits:We offer a competitive salary of approximately £32,000 per annum, plus benefits that include free parking at all Leisure Centre Sites, ~22 days holiday allowance, plus bank holidays, Free GOLD gym membership, Lampton Rewards - discounts and offers from top brands and services, EE rewards - 20% off phone, sim and mobile broadband, Enhanced Maternity and Paternity leave, Pension Scheme, Refer a Friend Scheme offering up £250 for each new employee referred, Staff wellbeing services, including access to online GP, occupational health and EAP, Eye care vouchers and support towards glasses, Cycle to work scheme, Electric Car salary sacrifice scheme.
Job DescriptionKey Responsibilities:- Ensure the day-to-day running of our Isleworth site is safe, enjoyable, and provides a quality customer experience with a focus on wet side operations.
- Proactively manage the Lifeguarding teams' performance, health, and safety on poolside, coordinating wet side timetables, events, and rotas, and setting team targets.
- Evaluate and implement strategies to enhance operational efficiency and customer satisfaction.
- Supervise and coordinate regular maintenance and cleaning of the facility.
- Address any H&S incidents, accidents, safeguarding concerns, and report on the management system.
- Perform pool hygiene and safety checks.
- Coordinate events and activities like galas and holiday camps.
- A proven track record in site management or a related field.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
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