Facilities Management Leader

1 day ago


Washington, Sunderland, United Kingdom Randstad Construction and Property Full time

**Randstad CP is seeking an experienced Technical Service Manager for a leading Facilities Management company based near Durham.**

About the Role:

This pivotal position reports to the Contract Manager and plays a crucial role in the success and growth of businesses/services.

  • Supervise site teams according to company procedures and policies.
  • Efficiently manage maintenance, repair, and operation of M&E Plant and Equipment, Building Fabric, Site Infrastructure, External Works, Grounds, Transport, and Waste Services.
  • Plan and control change.
  • Ensure reactive repairs to M&E systems, fabric, and site infrastructure are completed correctly and meet contract requirements.
  • Provide technical support to team supervisors for prioritizing and delegating tasks to ensure optimal service delivery.
  • Advise Account Managers on labor levels and holiday/absence cover.
  • Procure and appoint sub-contractors.
  • Manage Specialist Service Contractors, including induction and signing off minor works listed on service report sheets.
  • Monitor staff performance and ensure service delivery meets and exceeds client expectations.
  • Manage financial planning, reviewing budgets, and internal/external invoicing.
  • Support Account Managers in producing Contract Review Packs in accordance with Business Unit timetables.
  • Audit Quality documentation for compliance with company standards.
  • Implement company standard policies relating to HR issues, managing grievance/disciplinary processes as required.


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