Hospitality Ambassador

2 days ago

London, Greater London, United Kingdom Accor Hotels Full time

As a member of the Accor Hotels team, you will have the opportunity to work in a fast-paced environment where no two days are ever the same.

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Service Team Member. In this role, you will be responsible for providing exceptional service to our guests, taking orders, and delivering food and beverages to their tables.

About You:

To succeed in this role, you will need to possess excellent communication skills, a passion for delivering outstanding customer service, and the ability to work well under pressure. You will also need to be comfortable working in a team environment and have a strong attention to detail.

Key Responsibilities:

  • Taking orders from guests and sending them to the kitchen staff through the point-of-sale (POS) system
  • Delivering food and beverages to guests' tables promptly and efficiently
  • Maintaining high standards of cleanliness and hygiene throughout the restaurant and bar areas
  • Working collaboratively with other members of the team to ensure seamless service delivery
  • Providing exceptional customer service at all times, responding to guest queries and concerns in a professional and courteous manner

Requirements:

  • A passion for delivering outstanding customer service
  • Excellent communication and interpersonal skills
  • Able to work well under pressure and multitask effectively
  • Comfortable working in a team environment and able to contribute to a positive team dynamic
  • Able to maintain high standards of cleanliness and hygiene

Benefits:

As a valued member of the Accor Hotels team, you can expect a range of benefits, including:

  • A competitive salary of $25,000 per year
  • A comprehensive training program to help you develop your skills and knowledge
  • The opportunity to work in a dynamic and supportive team environment
  • A range of employee discounts and benefits

About Accor Hotels:

Accor Hotels is a global hospitality company with a portfolio of over 5,600 hotels across more than 110 countries. We are committed to delivering exceptional service and creating memorable experiences for our guests.

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