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Retail Operations Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Next. As a key member of our store management team, you will be responsible for leading the sales team by example, using your excellent understanding of product and customer needs to provide exceptional customer service.
Key Responsibilities
- Lead the sales team to achieve sales targets and improve customer satisfaction
- Work closely with the Store Manager to create a unique shopping experience that reflects the Next brand
- Support the development of the sales team and ensure customer needs are met
- Assist in setting up and delivering exceptional retail operational standards and in-store efficiencies to drive profitability
Requirements
- Previous experience as a retail supervisor or senior sales assistant
- Excellent communication and leadership skills
- Ability to work collaboratively with the management team to achieve sales targets
- Strong product knowledge and customer service skills
What We Offer
As a Retail Operations Manager at Next, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be challenged to achieve sales targets and improve customer satisfaction. You will also have access to a range of benefits, including competitive salary and benefits package, opportunities for career development and progression, and a fun and supportive work environment.
