ServiceNow ITOM Developer

2 months ago

Leicester, Leicester, United Kingdom VIQU Full time

Job Title: ServiceNow ITOM Developer

Job Type: Full-time

Job Description:

We are seeking a highly skilled ServiceNow ITOM Developer to join our team at VIQU. As a ServiceNow ITOM Developer, you will be responsible for managing the day-to-day operations of the ServiceNow platform, including handling changes with vendors, testing and implementing projects, and identifying automation opportunities.

Key Responsibilities:

  • Manage the ServiceNow platform, including handling changes with vendors and testing and implementing projects
  • Identify automation opportunities and implement solutions to improve efficiency
  • Work closely with the Service Delivery Team Leader for expert advice and guidance
  • Perform system testing for updates and ensure seamless integration with other systems
  • Develop and maintain strong relationships with stakeholders to ensure successful project delivery

Requirements:

  • Strong background in ServiceNow platform development
  • Proven expertise in implementing ITOM solutions, particularly Discovery and CMDB (Configuration Management Database)
  • ServiceNow Certified System Administrator (CSA) accreditation
  • One or more Certified Implementation Specialist (CIS) accreditations (preferred)
  • Familiarity with Event Management Monitoring, Service Mapping, and Service Graph Connectors (SGC) (nice to have)
  • Experience in integrating systems using REST/SOAP web services
  • Proficient in XML, HTML, AJAX, CSS, Bootstrap, JQuery, and JSON
  • Strong working knowledge of JavaScript, particularly with Glide APIs
  • Experience with MS SQL and Powershell

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a leading retail provider and contribute to the success of their IT operations
  • A collaborative and dynamic work environment
  • Professional development and growth opportunities

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