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Dental Receptionist
2 months ago
Experienced Receptionist Wanted at Bupa Dental Care Whitehaven
This is a 6-month fixed-term role as a non-customer-facing Receptionist to receive incoming calls to the practice. The ideal candidate will be comfortable and confident working alone and opening/closing the practice.
At Bupa Dental Care, our people are at the heart of everything we do, because we care. We've created environments where people can look forward to coming to work, feel empowered, and benefit from working collaboratively with brilliant and talented experts.
What's on Offer?
- Working hours: 9am - 5pm, Monday to Friday
- Supportive, experienced team including an on-site Practice Manager
- Career development support and opportunities
Receptionist Role and Responsibilities
- Meeting and greeting patients, providing a great first impression and patient journey
- Booking and amending appointments, answering the phone, and updating patient records
- Coordinating care packages for patients provided by clinicians
- Confidently promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
- Excellent customer service skills, face-to-face, telephone, and via email
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Handling payments
- Accessing sensitive information while maintaining patient confidentiality
Your Skills and Experience
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills, face-to-face, via telephone, and email
- Proficient with Microsoft Word and Outlook, with overall strong organizational skills
- Previous experience promoting company products and services
- Preferred experience with Dentally
Your Salary and Benefits
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
- Competitive pay rates and the opportunity to increase this through training and development
- Access to MyHealthcare, providing quick, easy access to free support, advice, and treatment for various health-related issues
- My Bupa Extras, offering discounts at favorite retailers, plus a range of tools, content, and information to support financial wellbeing
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
- Mental health support, including Employee Assistance Program, Family Mental HealthLine, and Personal Energy
- Discounted dental insurance, extendable to immediate family members
- Additional health and wellbeing benefits, including Cycle to Work Scheme, free annual Flu vaccine, and Bupa's Menopause Plan
- Wagestream, allowing access to income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
