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Claims Director
2 months ago
Eames Consulting is seeking a highly skilled Claims Director to join our team. As a Claims Director, you will be responsible for the oversight of DCA relationships, including performance management, monitoring SLA's, oversight of annual audit plan, and ensuring effective controls are in place.
Key Responsibilities- Develop and implement strategies to improve DCA relationships and ensure effective risk management
- Monitor and report on key performance indicators (KPIs) to ensure compliance with regulatory requirements
- Collaborate with internal stakeholders to ensure seamless integration of DCA relationships into the organization's overall risk management framework
- Provide guidance and support to Delegated Claims Relationship Managers to ensure they have the necessary resources and expertise to perform their duties effectively
- Proven experience in claims management and risk assessment
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
