Customer Service Associate

2 weeks ago


Lulsgate Bottom, United Kingdom Staffline Full time

About the Role

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We are seeking a skilled Customer Service Associate to join our team at DHL's ground handling operations for Easyjet in Bristol.

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Key Responsibilities

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  • Validate customer documentation for travel">
  • Support passengers with baggage check-in">
  • Enforce oversized luggage rules and ensure accurate fees apply">
  • Deliver exceptional customer service">
  • Process customers for boarding using manual and automated systems">
  • Assist customers during disruptions">
  • Maintain compliance with airline and airport policies">
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Requirements

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To be successful in this role, you will need:

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  • Excellent communication and organisational skills">
  • Calm, friendly, and professional demeanor">
  • Ability to work well in a team and as an individual">
  • Capacity to stand for prolonged periods">
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Benefits

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This role offers:

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  • A competitive hourly rate of £12.50">
  • A temp-to-perm opportunity">
  • On-site support from Staffline">
  • Canteen facilities on site">
  • Good links to public transport">
  • Uniform and PPE provided">
  • Performance bonus opportunities">
  • Full training provided">
  • Overtime opportunities available">
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About Us

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Staffline is the UK's leading provider of flexible workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland, and Wales.

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Please note that job responsibilities are subject to change.



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