Customer Service Representative

2 days ago

Huntingdon, Cambridgeshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their banking needs.

Key Responsibilities
  • Provide excellent customer service and support to customers in person, via phone, and online.
  • Process transactions, answer customer queries, and resolve issues in a timely and professional manner.
  • Work collaboratively with the branch team to achieve sales and service targets.
  • Develop and maintain a thorough knowledge of our products and services to provide informed advice to customers.
  • Contribute to the development of a positive and inclusive branch culture.
About You

We are looking for someone who is passionate about delivering exceptional customer service and has a strong desire to make a positive impact on our customers' lives. You will be a team player with excellent communication and interpersonal skills, and a willingness to learn and develop your skills and knowledge.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
  • A supportive and inclusive work environment.
  • The opportunity to work for a leading building society with a strong commitment to customer service and community involvement.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please click the 'Apply Now' button to submit your application. We look forward to hearing from you

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