Data Centre Security Officer

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom ICTS Europe Full time

Job Title: Control Room Operative - Data Centre

About the Role:

ICTS Europe is seeking a reliable and technology-savvy Control Room Operative to effectively monitor alarms and coordinate security responses for our Data Centre client in the Hemel Hempstead area.

Key Responsibilities:

  • Meet performance targets for alarm response
  • Coordinate manned guarding teams to respond to issues
  • Proactively identify risk and escalate any concerns
  • Audit and identify any faulty equipment to minimise risks to the client
  • Liaise with emergency services based on fire, intruder, and duress alarm activations

Requirements:

  • Experience working in alarm monitoring in a multi-functional control room
  • Excellent written and verbal communication skills
  • The ability to remain calm and professional under pressure
  • Ability to deliver high-quality incident reports
  • Competent IT skills, using packages such as MS Word, Excel, Outlook, and web applications
  • Five years' checkable history and references
  • To pass a criminal records check (CRC) to the required standards
  • Willingness to take development training to further your skillset

What We Offer:

  • Full training, uniform, and health and safety equipment
  • Access to a personal pension scheme, health insurance scheme, discount shopping platform, employee assistance programme, and cycle to work scheme


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