Local Operations Manager
4 weeks ago
Job Summary:
As a Local Operations Manager at Network Rail, you will be responsible for leading and managing the local operations team to deliver a professional train service. You will oversee the day-to-day performance of the team, ensuring that they operate within set resources and budgets, in accordance with company processes and objectives.
Key Responsibilities:
- Manage the leadership and direction of the local operations team, implementing NR policies professionally and efficiently.
- Undertake the role of Rail Incident Officer (RIO) as required, overseeing the command structure and coordinating infrastructure and service restoration activities.
- Liaise with relevant customers, internal and external, to develop and maintain effective relationships.
- Manage local operation resources and budgets to deliver the day-to-day train service, including during times of perturbation.
- Implement pre-agreed delivery and contingency plans to maximise train performance.
- Support and manage locally the development of local emergency plans, delivering consistency and in line with route requirements.
- Proactively monitor and intervene on proposed maintenance activities to deliver train service performance.
- Manage and deliver a controllable Opex budget and work within procurement rules.
- Implement and comply with relevant procedures from the Operations Manual, the Rule Book, and applicable elements of OHSM and the SSM.
- Manage and deliver the competency assessment processes.
- Manage and direct resources in response to all accidents and incidents affecting infrastructure, in conjunction with Network Rail Control.
- Specify, allocate, and maintain vehicles and response equipment, ensuring they are efficiently specified, allocated, maintained, and fit for purpose.
Requirements:
- Ability to lead, manage, and develop people.
- Ability to attain rules and regulations level 2 competency.
- Ability to gain appropriate assessor competence.
- Ability to attain Rail Incident Officer.
- Decision-making skills, assertiveness.
- Understanding of customer needs and requirements.
- Organising and planning.
- Hold full driving license.
- Ability to gain appropriate box competencies.
Desirable:
- Understanding financial systems and budgets.
- Commercial awareness.
- IT skills in relation to report writing, corporate IM packages.
- General understanding in business improvement processes.
- General understanding of railway industry structure and responsibility.
- Ability to engage in employee relation issues.
- Experience of investigatory skills (Root Cause Analysis).
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