Head of Telemarketing and Business Development

2 weeks ago

Manchester, United Kingdom JLA Group Full time
Job Title: Head of Telemarketing
Description

JLA Group is a leading provider of mission-critical infrastructure solutions. Our business offers a range of services including Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.


The company's end-to-end service proposition, Total Care, covers machine supply and breakdown services. Our sales and marketing engine is world-class, and we have an efficient on-site operations team that works closely with customers.


Key Responsibilities

  • Contribute to the delivery of the Sales Strategy for Laundry, Catering, Fire & HVAC
  • Drive commercial growth within recurring revenue lines against budget through appointment creation for field sales teams
  • Expand JLA's footprint within existing accounts and focus on new customers across various industry sectors

People Management

  • Set a culture of effective people management through engagement and consistency
  • Work with the Internal Sales Director to agree coaching and sales improvement plans
  • Set clear objectives and targets for team leaders and provide regular feedback on performance
  • Manage employee relations issues in line with company policies

Service Delivery

  • Demonstrate an understanding of service delivery excellence and its impact on business outcomes
  • Set a culture of excellent customer service and ensure the basics are right every time
  • Work collaboratively with teams outside of direct reports to achieve business objectives

Knowledge and Skills

  • Knowledge and experience in dealing with various industry sectors and customer demographics
  • Strong communication and leadership skills, with the ability to develop individuals and relationships
  • Understanding of product and service offerings across all verticals
  • Presentation and communication skills to lead and execute business growth initiatives

Experience in delivering ambitious growth plans, succession planning, and delegation is essential. The successful candidate will have a proven track record of driving commercial growth, leading sales teams, and managing risk.


They will be highly performance-driven, resilient, and able to operate successfully in a fast-paced environment. The ideal candidate will have a keen eye for detail, excellent communication skills, and the ability to work closely with the budget numbers delivered in a linear and phased manner.

  • Telemarketer

    5 months ago

    Manchester, United Kingdom Seamark Plc Full time

    Seamark plc, a family owned internationally renowned supplier of frozen seafood to the food service industry throughout the UK and Europe is seeking to recruit experienced telesales agents to join them. You will work within the Sales department and be based at Seamark’s head office in Manchester, next door to the Etihad Stadium, home of Manchester City...

  • Telemarketing Professional

    1 week ago

    Manchester, United Kingdom Blockmed Recruitment Full time

    Job Role:Telemarketing Professional - Payroll ServicesThis role involves promoting payroll services to clients through effective telemarketing techniques.Key Responsibilities:Develop and execute telemarketing strategies to target potential clients.Build strong relationships with existing clients to ensure ongoing business.Collaborate with internal teams to...

  • Business Development Manager

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Business Development Manager (field based) SALARY: £30,000 Basic + (£30,000 Guarantee for First Year) Realistic OTE £90,000 (totally uncapped) Top Earners in excess of £150K The role of Business Development Manager is to develop new business opportunities for my client through working with Telemarketing and the Services Team and...

  • Telemarketing Executive

    4 weeks ago

    Manchester, United Kingdom Blockmed Recruitment Full time

    Job Role: Telemarketing Executive - Payroll ServicesLocation: Manchester, UK to UAESalary and OTE: £24,000 per annum, with OTE of £40,000+ (including commission, based on performance)Benefits: 25 days annual leave plus bank holidays, exclusive discounts, and access to special deals on top brands and servicesAs a Telemarketing Executive - Payroll Services,...

  • Telemarketing Executive

    4 weeks ago

    Manchester, United Kingdom Blockmed Recruitment Full time

    Job Role: Telemarketing Executive - Payroll ServicesLocation: Manchester, UK to UAESalary and OTE: £24,000 per annum, with OTE of £40,000+ (including commission, based on performance)Benefits: 25 days annual leave plus bank holidays, exclusive discounts, and access to special deals on top brands and servicesAs a Telemarketing Executive - Payroll Services,...

  • Prominent Telemarketing Professional

    1 week ago

    Manchester, United Kingdom Portugal Homes Full time

    About the RolePortugal Homes is seeking an experienced Telemarketing Representative to join their dynamic team in Manchester.As a highly successful Telemarketing Professional, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth through outbound calls.Key...

  • Business Development Manager

    4 weeks ago

    Manchester, United Kingdom Search Full time €30,000

    Business Development Manager (field based) SALARY: £30,000 Basic + (£30,000 Guarantee for First Year) Realistic OTE £90,000 (totally uncapped) Top Earners in excess of £150K The role of Business Development Manager is to develop new business opportunities for my client through working with Telemarketing and the Services Team and building your own...

  • Telemarketing Executive

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    Telemarketing Executive (B2B) * Potential Commission Guarantee * ON SITE GYM (Free) * Double Base OTE * 25K Base OTE £50K+ Top Earners 70K+ * Location: Manchester * Hours of Work: 08:45 – 5.00pm, Monday to Friday * No Weekends / Evenings * No Self Source of Leads Working within a market leading business with extensive...

  • Telephone Business Development Manager

    4 weeks ago

    Manchester, United Kingdom Search Full time €30,000

    Business Development Manager (field based) SALARY: £30,000 Basic + (£30,000 Guarantee for First Year) Realistic OTE £90,000 (totally uncapped) Top Earners in excess of £150K The role of Business Development Manager is to develop new business opportunities for my client through working with Telemarketing and the Services Team and building your own...

  • Head of Telesales

    5 months ago

    Manchester, United Kingdom The City Recruiter Full time

    **Head of Telesales** - **Manchester Centre office based role** - **£50,000-£55,000 (OTE £70K)** - **Shifts between 8am-8pm Monday-Friday (1 Saturday shift per month)** We are looking for a Head of Telesales to drive the on-going success and future growth. Your role will be to manage and drive the performance of our telemarketing function, which...

  • Head of Telemarketing

    2 weeks ago

    Manchester, United Kingdom JLA Group Full time

    JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales &...

  • Head of Telemarketing

    2 weeks ago

    manchester, United Kingdom JLA Group Full time

    JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales &...

  • Head of Telemarketing

    3 weeks ago

    Manchester, United Kingdom JLA Group Full time

    JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales &...

  • Head of Telemarketing

    2 weeks ago

    Manchester, United Kingdom JLA Group Full time

    Job Description JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world...

  • Head of Telemarketing

    1 month ago

    Manchester, UK, Greater Manchester, United Kingdom JLA Group Full time

    JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales &...

  • Business Development Manager

    3 weeks ago

    Manchester, United Kingdom Eileen Richards Recruitment Full time

    Business Development ManagerER Recruitment is thrilled to be working with our outstanding national client, a dynamic, family-run business looking to grow their field-based Business Development team. The successful candidate will have a proven track record in sales and new business generation, thriving in a target-focused environment.Key...

  • Business Development Manager

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    Business Development Manager £30,000p.a. + uncapped commission GUARENTEE of £60k min in first 12 months Covering Manchester * Are you an experienced sales professional with a proven track record of hunting new business? * Do you possess a consultative ‘value based’ sales approach? * Are you looking to work for an established...

  • Business Development Manager

    1 month ago

    Manchester, United Kingdom Coulter Elite Resourcing Ltd Full time

    Business Development Manager Manchester £60,000 + OTE £100,000 + car Are you a confident and enthusiastic Business Development Manager looking for a new role with uncapped commission and on target earnings of £100,000 in year 1? Coulter Elite Resourcing are currently recruiting for a Business Development Manager to work with one of their market leading...

  • Business Development Representative

    4 weeks ago

    Manchester, United Kingdom Blockmed Recruitment Full time

    Job Role: Telemarketing and Sales Professional - Payroll ServicesLocation: Manchester, UK to UAESalary (and OTE): £24,000 per annum, with OTE of £40,000+ (including commission, based on performance)Benefits including holiday allowanceAs a key member of our team, you will enjoy:25 days annual leave plus bank holidays.Exclusive discounts on top brands,...

  • Head of Engineering Position

    1 month ago

    Manchester, United Kingdom Software Development & Engineering Full time

    Job Opportunity: Head of Engineering We are seeking a highly skilled and experienced Head of Engineering to lead our engineering team. Key Responsibilities: * Provide strategic leadership and direction to the engineering team * Develop and implement engineering strategies to drive business growth * Collaborate with cross-functional teams to deliver...