Technical Trainer Leader

2 weeks ago


London, Greater London, United Kingdom Heels & Brogues Group Full time

Heels & Brogues Group seeks a highly skilled Electrical Technical Coach to lead our technical training efforts.

As a key member of the team, you will be responsible for driving, developing, and maintaining bespoke training programs to meet all technical training requirements. This includes collaborating closely with Senior Engineers and Service Managers to understand team training requirements and provide support.

To succeed in this role, you must have proven experience in technical training, working knowledge of planning and delivering training programs, excellent verbal and written communication skills, strong interpersonal skills, and attention to detail and accuracy.

The ideal candidate will also possess excellent organizational and problem-solving abilities, calm demeanor, and a strong desire to learn and share knowledge.

In terms of compensation, the salary range for this position is £35,000 - £37,000 (dependent on experience), supplemented by an annual 5% bonus. Additional benefits include private medical insurance, company van, full uniform/PPE, laptop, mobile phone, company credit card, and fuel card.

Key responsibilities of the Electrical Technical Coach include:

  • Developing and maintaining technical training induction programs for new employees.
  • Collaborating closely with Senior Engineers and Service Managers to understand team training requirements and provide support.
  • Ensuring consistent high-quality training across the team in coordination with the Technical team.
  • Maintaining technical familiarity with new and existing equipment to support training requests and offer guidance to field engineers.
  • Liaising with Service partners and delivering relevant training to ensure a high level of service.
  • Continuously seeking efficiencies and improvements in all training programs as a Technical Trainer.
  • Delivering high-quality training, updating training records, and reporting progress to the line manager.


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