Resort Operations Manager

3 weeks ago


Stratton, Cornwall, United Kingdom Bude Coastal Resort Full time

As a key member of the Bude Coastal Resort team, the Resort Operations Manager will be responsible for ensuring the smooth day-to-day operation of our facilities and maintenance services.

Key Responsibilities:

  1. Facilities and Maintenance:
    • Oversee the maintenance of resort facilities, grounds, and hot tubs to ensure they are safe and well-maintained.
    • Ensure compliance with heating, lighting, and pool standards.
    • Lead refurbishment projects from start to finish, working closely with contractors and internal teams.
  2. Financial Control:
    • Manage expenditures and payroll within budget, identifying areas for cost savings and efficiency improvements.
    • Optimise stock control and maximise profit margins through effective inventory management.
  3. Health and Safety:
    • Ensure adherence to health and safety regulations, conducting regular risk assessments and managing all safety documentation.
    • Develop and implement health and safety policies and procedures to protect staff and guests.
  4. Team Leadership:
    • Coach and develop staff, managing performance and maintaining effective communication across the team.
  5. Pool and Hot Tub Care:
    • Maintain equipment and monitor chemical levels to ensure the pool and hot tubs are safe and clean.
    • Ensure compliance with health regulations for pool and plant rooms.

This role requires a strong focus on attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.



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