Workshop Team Leader

5 days ago


Newtownabbey, United Kingdom Manpower UK Ltd Full time
About the Role
As a Workshop Team Leader at Manpower UK Ltd, you will be responsible for leading a team of Commercial Vehicle Technicians and Apprentice Technicians. You will ensure that all service work is carried out correctly and within manufacturer timings, and assist technicians with technical challenges. Additionally, you will participate in aftersales meetings, determine training requirements for your team, and provide excellent customer service and support.

This is an exciting opportunity for an experienced automotive professional to take on a leadership role and contribute to the success of a leading commercial vehicle dealership. The ideal candidate will have relevant experience in the automotive industry, excellent leadership skills, and a strong understanding of workshop practices. They will be able to manage and motivate a team, ensure high-quality work, and provide excellent customer service.

Key Responsibilities
• Lead a team of Commercial Vehicle Technicians and Apprentice Technicians
• Ensure that all service work is carried out correctly and within manufacturer timings
• Assist technicians with technical challenges and help them come to the right outcome
• Participate in aftersales meetings
• Determine training requirements for your team, in line with manufacturer standards
• Provide excellent customer service and support

Requirements
Relevant experience in the automotive industry and knowledge of workshop practices are essential. Excellent leadership and proven people management skills, along with technical knowledge gained through technical qualification or relevant experience, are also required. Knowledge of HGV/LCV inspection standards & road legal requirements/ documentation, as well as organisational skills and the ability to communicate well with customers and colleagues across departments, are necessary. Proficiency in IT, including all aspects of MS Office and a Dealer Management System (preferably Kerridge), is also expected.

Salary and Benefits
A competitive salary of £52,000 per annum, depending on experience, is on offer. This includes a range of benefits, including pension scheme, life insurance, and annual leave. If you are an experienced automotive professional looking for a challenging role, please apply.
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